Shipping Policy
Shipping Destinations
NOKEX currently ships to addresses within the United States only. At this time, we do not offer international shipping.
Free Shipping
We proudly offer FREE Shipping on all orders within the United States. No minimum purchase amount or promotional code is required.
Processing & Delivery Time
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Shipping Time
Once shipped, most orders arrive within 3–7 business days depending on the destination and carrier operations.
Please note that delivery times may be extended during peak seasons, holidays, severe weather events, or carrier delays beyond our control.
Fulfillment Centers
To provide fast and reliable delivery, orders may be shipped from one of our U.S. fulfillment facilities:
West Coast Fulfillment Center
3550 E Francis St, Unit 100 Dock 32
Ontario, CA 91761
East Coast Fulfillment Center
174 Ridge Rd Suite A
Dayton, NJ 08810
Shipping Carriers
We work with trusted shipping partners including:
- UPS
- FedEx
- USPS
- Other regional carriers
Tracking information will be emailed automatically once your order has been dispatched.
Taxes
All product prices displayed on our website include applicable taxes. No hidden fees will be added during checkout.
60-Day Returns
We stand behind the quality of every NOKEX product. If you are not completely satisfied with your purchase, you may request a return within 60 days of delivery, subject to our Return & Refund Policy.
24-Month Warranty
All eligible NOKEX products are backed by our 24-Month Limited Warranty covering manufacturing defects and workmanship issues under normal use.
For warranty assistance, returns, or shipping-related questions, please contact our support team.
Contact Us
Support Hours: Monday – Saturday, 9:00 AM – 7:00 PM (PT)