Privacy Policy
At NOKEX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
Section 1 - Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the website, we collect information about the pages and products you view, the websites or search terms that referred you to our site, and information about how you interact with the website.
When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."
Section 2 - How We Use Your Personal Information
We use the Order Information we collect to fulfill orders placed through our website, including processing payments, arranging shipping, and providing invoices and order confirmations.
Additionally, we use this information to:
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Communicate with you regarding your orders and inquiries.
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Screen orders for potential fraud or security risks.
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Provide customer support and warranty services.
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Send product updates, promotional offers, and marketing communications when consistent with your preferences.
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Improve our products, services, and overall customer experience.
We use Device Information to help identify potential fraud and security threats, analyze website performance, understand customer behavior, and improve the functionality and effectiveness of our website and marketing efforts.
Section 3 - Sharing Your Personal Information
We may share your personal information with trusted third-party service providers that help us operate our business and fulfill customer orders.
For example, we use Shopify to power our online store and process transactions. We may also use analytics services such as Google Analytics to better understand how customers interact with our website.
We may additionally disclose your information when required to comply with applicable laws, regulations, legal requests, court orders, or to protect our rights, property, and business operations.
Section 4 - Behavioral Advertising
We may use your personal information to provide relevant advertisements, promotional content, and marketing communications that may be of interest to you.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Section 5 - Do Not Track
Please note that our website does not alter its data collection and usage practices when a Do Not Track signal is received from your browser.
Section 6 - Data Retention
When you place an order through our website, we retain your Order Information for our business records unless and until you request that we delete this information, subject to any legal, tax, accounting, or regulatory obligations requiring us to retain certain records.
Section 7 - Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, operational requirements, legal obligations, or regulatory requirements. Any updates will be posted on this page with immediate effect.
Section 8 - Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or would like to submit a request regarding your personal information, please contact us:
Email: nokexsupport@gmail.com
Support Hours: Monday – Saturday, 9:00 AM – 7:00 PM (PT)